Didn’t find what you were looking for? Drop us a message and we’ll reply as soon as we can, usually within 24 hours.

Shop ELEAT

Contact us

Contact

Shop

ELEAT

Find answers about ELEAT high-protein overnight oats, cereal and granola. Help with orders, delivery, subscriptions, allergens and more.

ELEAT Help Centre - High-protein breakfast support, FAQs & subscriptions

What is ELEAT?

Who is ELEAT for?

How is ELEAT different from other high-protein breakfasts?

Do I really need 20g of protein at breakfast?

Is ELEAT just for gym-goers?

Getting Started 💪

What's inside our Overnight Oats?

Best ways to prep your Overnight Oats

Who are ELEAT Overnight Oats for?

How do I make ELEAT Overnight Oats? (3 simple steps)

What milk should I use with ELEAT Overnight Oats? (and can I use water?)

How long should I soak my ELEAT Overnight Oats?

How long can I keep prepped Overnight Oats in the fridge?

Can I eat ELEAT Overnight Oats warm?

Can I prep half a serving of ELEAT Overnight Oats?

Are ELEAT Overnight Oats good before or after a workout?

What makes ELEAT different?

Is ELEAT actually healthy?

Is ELEAT gluten-free and vegan?

How much protein is in ELEAT?

How do I make overnight oats?

Can I eat ELEAT every day?

When will I feel the benefits of ELEAT?

The ELEAT story — why we built a high-protein breakfast brand

How to choose your first ELEAT order

What's in our packaging and how sustainable is ELEAT?

How should I store ELEAT and how long does it last?

Where is ELEAT made?

How much ELEAT should I have per serving?

How does ELEAT ensure quality and food safety?

Overnight Oats

What's inside our High Protein Cereal?

How is ELEAT Cereal different from other high-protein cereals?

Best ways to enjoy ELEAT Cereal

Cereal

What's inside our High Protein Granola?

Best ways to enjoy ELEAT Granola

Is ELEAT Granola gluten-free?

Is ELEAT Granola vegan?

Does ELEAT Granola contain nuts?

What's used to sweeten ELEAT Granola?

Is ELEAT Granola suitable for diabetics?

How many servings are in a pouch of ELEAT Granola?

Granola

Where is my order?

How long does UK delivery take?

Can I change or cancel my order?

My order hasn't arrived — what now?

How much does shipping cost?

What should I do if my tracking hasn't updated?

I received the wrong flavour — what should I do?

My order is missing an item — what should I do?

My order is delayed or hasn't been shipped yet — what now?

I haven't received an order confirmation — what should I do?

Do you ship outside the UK?

Which payment methods do you accept?

Do you have sample packs or starter bundles?

My order says delivered but I haven't received it — what should I do?

Orders & Delivery

How does the ELEAT subscription work?

How do I skip, pause or cancel my subscription?

When will I be charged for my subscription?

Can I change flavours in my subscription?

How do I update my payment method?

How do I update my delivery address?

I got an order I didn't sign up for — what do I do?

How will I know when my next subscription order is arriving?

Can I add a one-off product to my next subscription order?

Can I get my next subscription order sooner?

Can I resume a cancelled subscription?

What happens if my subscription payment fails?

Subscriptions

What's your returns policy?

My ELEAT arrived damaged — what do I do?

What if I don't like the flavour?

Do you offer refunds or exchanges?

I bought ELEAT from Amazon or Holland & Barrett — how do I return it?

How long does a refund take to appear?

Our 30-day Taste Guarantee — how it works

Returns & Issues

Do I need an account to order?

How do I log into my ELEAT account?

Your Account

Do you have a referral programme?

When will I receive my referral reward?

Referrals 🤝

New to ELEAT? Start here. Learn what we're about, who ELEAT is for, and why our high-protein breakfasts are a little different.

All articles

Categories